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IMPORTANT NOTICE

Due to unexpected staff shortages in our Nursing Team, we have a shortage of Nursing appointments.

A new team member has been recruited but they are unable to start until March 2019.

In the meantime we are working very hard to reduce the effect on patients.

We really appreciate and thank you for your cooperation and understanding until the problem is resolved.


FLU SEASON

We are now booking appointments for this year’s flu clinics. 

Please call us or speak to reception to book.

For more information click here

Flu


 Welcome to Our Surgery

We are a group practice of six GPs who look after patients living in and around North Walsham.     

Each doctor provides a full range of medical, maternity, contraceptive, minor surgery and child health surveillance services. 

The GPs are on the minor surgery and child health surveillance lists.  

We aim to provide patients with a friendly, efficient service with a high standard of care, and welcome ideas that will improve our service for our patients. 


access

As part of our work with North Norfolk Primary Care we are now able to offer improved access with evening and weekend appointments.

Please speak to reception regarding this new service we have available.

Please be aware if you are seen at another location the clinician will ask you for consent to see your medical records, shared through EDSM.  Information about this can be found here


If you are unable to make an appointment, please let us know.  Over the course of November we lost just under 22 hours of appointment time across 106 appointments due to patients not showing up for their appointments.


To View our Privacy / Transparency Notice please follow this link


November December Newsletter now available


Norfolk Primary Care has created an online video library containing medical information and guidance.  You can view this at the link below.

http://videos.northnorfolkprimarycare.co.uk/


Dr McIntosh thanks the Paston surgery patients for their concern during her leave from the surgery.

This was due to the sudden death of her husband.

She asks that you continue to respect her privacy and her wishes not to discuss this sensitive issue during the consultation.


                        When We Are Closed

When the surgery is closed and you need urgent medical assistance, please dial 111.

This is a free phone number from both landlines and mobile numbers.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains, Signs of a Stroke or shortness of breath constitute an emergency.  


We Welcome New Patients

Click the link above for more information

 


111nhs


Care Quality Commission

Practice inspection November 15th 2018

The surgery received a routine visit by the CQC on November 15th 2018, receiving a report of 'Good'.

A summary graphic can be viewed below, while the full reports can be read from the CQC website.

CQC Good 1

CQC Good 2

(Site updated 18/01/2019)
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