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Welcome to Our Surgery

We are a group practice of five GPs who look after patients living in and around North Walsham.     

Each doctor provides a full range of medical, maternity, contraceptive, minor surgery and child health surveillance services. 

The GPs are on the minor surgery and child health surveillance lists.  

We aim to provide patients with a friendly, efficient service with a high standard of care, and welcome ideas that will improve our service for our patients.


Cases of Norovirus are presenting themselves in the community and in certain acute hospitals in Norfolk.  Click here for more guidance and information about Noroviruses


Flu Season is here

Follow this link for more information and clinic dates


Patient Warning

NHS England and NHS Improvement - East of England have been alerted to an issue whereby a patient appears to have been the victim of a scam relating to flu jabs.

The patient was contacted over the phone by a person purporting to be a GP working at their local GP practice and that, for a fee, the GP could attend their home to administer their flu jab. Unfortunately the patient gave out their bank account details and has sadly suffered a financial loss.

If someone claiming to be from the NHS contacts you by phone and asks for a payment, please be aware they could be a criminal trying to trick you. Most NHS services are free at the point of use and NHS professionals are very unlikely to ask for fees such as prescription charges by phone. We advise you not to share bank account details or other financial information unless you are sure of who you are talking to.


                        When We Are Closed

When the surgery is closed and you need urgent medical assistance, please dial 111.

This is a free phone number from both landlines and mobile numbers.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains, Signs of a Stroke or shortness of breath constitute an emergency.  


 

Looking to book appointments or order medication online?  Click HERE for more information


access

As part of our work with North Norfolk Primary Care we are now able to offer improved access with evening and weekend appointments.

Please speak to reception regarding this new service we have available.

Please be aware if you are seen at another location the clinician will ask you for consent to see your medical records, shared through EDSM.  Information about this can be found here


If you are unable to make an appointment, please let us know.  Over the course of April we lost just under 21 hours of appointment time across 87 appointments due to patients not showing up for their appointments.


The official guide to North Walsham 2019-2020 has been updated and includes a large array of information for residents about local services and businesses.

You can even find our surgery on page 12

To view the guide please follow this link


To View our Privacy / Transparency Notice please follow this link


June and July Newsletter now available


Norfolk Primary Care has created an online video library containing medical information and guidance.

North Norfolk Primary Care is a GP alliance for North Norfolk. Formed of nineteen practices the goal is to make life in general practice enjoyable again and allow Primary Care to realise its true potential for patients. Around 350 self care/help videos are available for patients to look that will provide general information and may even save a clinical appointment. The videos cover a wide range of topics.

To access these information videos please click the link below

http://videos.northnorfolkprimarycare.co.uk/


sepsis


Dr McIntosh thanks the Paston surgery patients for their concern during her leave from the surgery.

This was due to the sudden death of her husband.

She asks that you continue to respect her privacy and her wishes not to discuss this sensitive issue during the consultation.


                        When We Are Closed

When the surgery is closed and you need urgent medical assistance, please dial 111.

This is a free phone number from both landlines and mobile numbers.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains, Signs of a Stroke or shortness of breath constitute an emergency.  


We Welcome New Patients

Click the link above for more information

 


111nhs


Care Quality Commission

Practice inspection November 15th 2018

The surgery received a routine visit by the CQC on November 15th 2018, receiving a report of 'Good'.

A summary graphic can be viewed below, while the full reports can be read from the CQC website.

CQC Good 1

CQC Good 2

(Site updated 18/11/2019)
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